Rates and pricing
Why is Power Direct the way of the future?
Here at Power Direct, we are giving you the control. By offering you prices directly from the wholesale market you can choose to use power when it’s at its cheapest and avoid running appliances when it’s higher. Even if you aren’t watching power pricing diligently you will still start to see your annual power cost drop. We don’t believe in charging you the same rate overnight as you pay during the day - because we know that in off-peak times the wholesale market prices fall and you should be getting that benefit too.
We know that sometimes having too much control is daunting and that’s why we have taken it upon ourselves to simplify power. Giving you the benefit of buying from the market like the big guys but with the added benefit of having our friendly customer service team on hand to help you out.
Am I a Standard or a Low User?
If you use less than 8,000 kWh of electricity across 12 months then you qualify as a ‘low user’. Likewise, if you use more than 8,000 kWh then you are classed as a ‘standard user’.
A standard user tends to include bigger households with 3+ people or households with additional heating for a spa or pool, for example. It can also apply to families or individuals who use a lot of electricity for heating (eg. heat pumps and electric heaters rather than wood burners) and bills averaging more than $150 per month.
Low users tend to be households of 1-2 people or those who use an alternative power source for heating and hot water (such as wood burners and gas). Low user plans only apply to your primary residence (your main home). If you have a holiday home or batch (or even a shed with its own power meter) it will need to be on a standard user plan.
If you’re unsure which option you should select check an old power bill for annual usage or give us a call on 0800 Go Direct (0800 463 473) and we will help you out.
How do I keep track of the Spot Price?
Just like life, there are highs and lows with power prices too. But you can keep track of these within your My Account area. There, we’ve provided you with the real-time current Spot Price of power. That way you can see how much power is going to cost you as you are using it. Very quickly you will start to notice common trends and regular times when power prices are higher. This will allow you to make small changes to your day-to-day power usage which can end up saving you plenty in the long run.
Are there any additional fees or charges if I need anything extra?
At Power Direct we believe in transparency, which is why you can see a full breakdown of charges for your area in our pricing schedules. For details on any additional fees such as power re-connection please contact us.