Power Direct Savings Guarantee 2018 

1) Power Direct Savings Guarantee Promotion is governed by these terms from 9 August 2018 to 31 November 2018.  

2) These Savings Guarantee Promotion terms apply in conjunction with the standard Power Direct Terms and Conditions.  Where there is a conflict between the two sets of terms, these Savings Guarantee Promotion terms shall apply.   

3) The Guarantee Period will run from the date the customer switches to Power Direct until 31 November 2018 ("Guaranteed Period”).  During the Guaranteed Period, Power Direct guarantees that customers will save on their total monthly power bill when compared to a bill from their previous energy retail power provider.  

4) To be included in the Savings Guarantee Promotion, the customer must provide a power bill from their previous energy retailer for any period from June 2018 to August 2018. Residential customers simply need to sign up with Power Direct from 9 August 2018 to 31 November 2018 (including completing the switching process and passing a credit check).  Other residential customers may be included in the Savings Guarantee Promotion at the discretion of Power Direct.   

5) Customers will not be eligible to be included in the Savings Guarantee Promotion if: 

  • the customer switches away from Power Direct on or before 31 November 2018;
  • there is an issue with the customer's meter that results in Power Direct being unable to receive or review the customer's billing data; or
  • the customer has failed to pay any current invoice due to Power Direct. 

 6) In calculating the relevant savings for each Power Direct customer, Power Direct will consider a number of factors, including: 

  • the customer’s user profile (for example, whether the customer is a standard or low user both under the Power Direct plan and under the previous energy retailer’s plan);
  • whether the customer has uncontrolled or controlled power, hot water or other services;
  • any account credits applied to the customer’s Power Direct account upon sign up to Power Direct (excluding any Network Rebates); and
  • any prompt payment discount offered by the previous energy retailer. 

 7) Power Direct will not consider alternate plans, other discounts (except for prompt payment discounts), e-billing discounts, paperless discounts, dual fuel discounts or direct debit discounts that may have been offered by the customer's previous energy retailer. 

 8) The retailers that Power Direct can compare against during the Savings Guarantee Promotion are Contact, Energy Online, Flick, Genesis, Mega, Mercury, Meridian, Nova, Payless, Pulse, Tiny Mighty and Trustpower.  If a customer was with any retailer not listed, then Power Direct will compare the customer’s total bill with Power Direct against the standard comparable published plan in the customer's geographical area. 

 9) Any payments or credits will be made during the month following the Guaranteed Period.


Morning Tea Shout 

 1) To be in the draw to win, the entrant must send in a power bill for a savings comparison on or before August 31st.

2) The winner will be drawn as soon as possible after entries close.

3) The prize is a morning tea shout up to the value of $200.

4) Power Direct will foot the bill and you can choose where your morning tea is supplied from or we can make the tough decisions for you.

5) The winner does not need to be a power direct customer.

6) Only one winner will be chosen and Power Direct’s decision is final.



Thanks for checking us out at Power Direct!

It seems we're having some connection issues at the moment.

Sorry about that, please try again later or give us a ring on 0800 463 473.